Changes to Practice’s Opening Hours and Dispensary Telephone Access
From 1 April 2019 the Practice’s opening hours will change and patients have access from 8.00 am to 6.30 pm daily except weekends and Bank Holidays.
The Dispensary line can be accessed directly by patients between the hours of 11.30am and 1.00pm and 4.00pm to 5.00pm for patients’ queries from 1 April 2019.
New Extended Hours Service
The Ingham Practice is pleased to announce that from 1 September 2018 patients will be able to book routine appointments on Saturday and Sunday mornings and weekday evenings until 8pm.
The revised service is part of an extended access service which has been commissioned by NHS Lincolnshire West Clinical Commissioning Group.
The appointments will also be available on bank holidays and across the Easter, Christmas and New Year periods.
Extended hours appointments are for pre-bookable non-urgent appointments. Examples of these include chronic illness and medicines reviews.
The service is being delivered by a federation of GP practices in the area. If a patient wishes to attend an extended hours appointment, they may need to travel to another local GP practice, and may not necessarily see their own GP.
In our locality, appointments are available between 6.30pm and 8pm Monday to Friday and on Saturday and Sunday mornings. There are also a number of additional appointments being made available during core hours (8.00am to 6.30pm Monday – Friday)
To arrange an appointment or for more information on when and where appointments are available, please speak to the practice receptionist or a member of the Practice team using the Practice main telephone number.
The Ingham Practice CQC Report - Visit 26 September 2016
Care Quality Commission (CQC) Inspection Visits -
CQC inspection visits have commenced and over the next two years all GP practices will be inspected. CQC Inspectors have the authority to view patients’ confidential clinical records without either the practice or patient’s consent.
From March 2015 the Practice has set up the facility for patients to book GP appointments and view their summary record online.
Summary Care Record - your emergency care record
As from Monday 13 August 2012 the practice will be going live in sharing your Summary Care Record which will be used in emergency care only.
The record will contain information about any medicines you are taking, allergies you suffer from and any bad reactions to medicines you have had, to ensure those caring for you have enough information to treat you safely.
All patients have been given the opportunity to opt out from the Summary Care Record. However, you can change your mind at any time by contacting the practice.