The easiest and fastest way to get any kind of help is with askmyGP. It saves us time too, so please help us to help you.
Available 24/7 - we respond in working hours, 8am to 6pm Monday to Friday
We can usually get back to you within the hour, and will see you same day if needed.
All our registered patients are welcome, parents and carers on behalf of patients too.
You may prefer a message, telephone, video or face to face response
You can sign up now, with no paperwork
On 1 April 2020, the Practice will be offering a new appointment service called AskMyGP. AskMyGP Service is NOT for life threatening emergencies.
The service is secure and on line which makes it faster and easier for patients to seek help and obtain access to a GP or Advanced Nurse Practitioner conveniently. You can request help from the Practice when, where and how it suits you. AskMyGP enables patients to be more in control and avoid unnecessary visits to the Practice. The service is available on-line 24/7 and we respond to your requests between the Practice’s opening times and 4.00 pm Monday to Friday. A GP or Advanced Nurse Practitioner will then contact you in a timely fashion through an electronic message to discuss and agree with you what to do next.
AskMyGP Service is:
- Available on-line 24/7 - and we aim to respond to your enquiries between the Practice’s opening times and 4.00 pm Monday to Friday except weekends and bank holidays. Please check the Practice’s opening times as the service will not be available when we are closed.
- We endeavour to respond on the same day. Therefore:
- If you require a telephone call response, a clinician will contact you and you may receive a telephone call from the Practice’s withheld number. If we cannot get through after the second attempt your query will be closed and you will be required to re-submit a new request.
- If you have requested a response by email, please check your AskMyGP account and not your email inbox.
- Registered patients are welcome to use the service and Parents, Guardians or Carers can use AskMyGP on behalf of a patient.
- You can specify a particular named GP/ANP and they will deal with your request accordingly based on their availability.
- Home visits can be requested via AskMyGP before 10.00am.
For further information please click on the link to download the leaflet. AskMyGP Patients Leaflet
To read more about online consultation please click on the link to download the NHS online consultation leaflet. Patient Leaflet - What-is-an-online-Consultation
Your query will be resolved in this way or you may be required to come to the Practice for an appointment and this will be arranged for you. Our Receptionists cannot book patients’ appointments directly. Therefore, if you do not have access to the internet our staff will raise a query on your behalf via AskMyGP. You will be asked for a brief description of your concerns and your personal details including your contact number. Please note the information you provide is held in the strictest confidence.
All repeat prescriptions should be requested through the existing Online Access as usual. Please allow sufficient time when you place your repeat medications and collect your medications Monday to Friday before 4.30pm due to the current challenging time with Coronavirus.
Please support the Practice to help you. Our team is committed to maintain professional service and provide high quality of care in a timely fashion. Therefore, we urge our patients to co-operate with our Practice Team and use AskMyGP service to aid both the Practice and patients to maximise the benefit from this new service.
The Ingham Practice Online
The Doctors and Team Members at the Ingham Practice in Lincoln are proud to offer the highest standard of patient-centred healthcare.
We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including sexual health, antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.
As part of the initiative to provide better support to patients the Practice has provided a named accountable GP for all of its patients. Dr Sultan is your named accountable GP, and where necessary and appropriate, responsible for coordinating your patient care with other health professionals. However you are able to see any of our GPs and not just restricted to Dr Sultan.
The Ingham Practice already provides online access to order repeat prescriptions.
From March 2015 the Practice has set up the facility for patients to book GP appointments and view their summary record online.
Statement of Intent Online Services
Patients who are currently registered as users should already be able to access these services.
If you would like to be able to order your repeat prescriptions, book or cancel appointments and view your summary record please leave your details with reception and we will arrange for an account to be activated.
The booking of GPs and Advanced Nurse Practitioner appointments will be monitored for suitability as these appointments should not be booked for non-urgent queries that could be dealt with over the phone or by another professional within the practice.
We also plan to transfer patients records electronically (GP2GP) when patients register with us or deregister if they move away from the practice.
If you wish to register for these online services please leave your details with reception. Thank you.
The Ingham Practice is a rural Dispensing GP practice located in Ingham and serving the surrounding villages.
The Practice is one of the smallest in our area, which enables us to maintain a traditional and personal relationship with our patients.
We take pride in providing the widest primary care health services. We are a dispensing practice and we dispense medication to almost 99% of our patients. The Practice is fortunate to have modern, spacious, purpose built premises with excellent facilities.
Our surgery building is welcoming, easy for patients to find their way around and appropriate to the needs of users, including the disabled.
Ample free parking is provided.
Persons parking their vehicles upon the practice premises do so entirely at their own risk, as the Ingham practice does not accept any liability for the theft, loss of or any damage caused to vehicles so parked.
Comprehensive Practice Leaflets are available from the reception desk.
Dispensary Leaflets are also available from the reception desk and Dispensary hatch.
If you require any further information please do not hesitate to ask a member of the practice Team.
(Site updated 26/03/2020)