COVID-19 GOVERNMENT’S ANNOUNCEMENT
In line with the Government’s announcement, the NHS is working to offer every adult the chance to book a COVID-19 booster vaccine by the end of the year. This means our practice is now prioritising the booster rollout.
As part of this, some of our routine services may be stood down for a short period of time to allow us to focus on protecting as many patients as possible. If you have an existing appointment, please attend it as usual unless we contact you.
We are still here for you if we feel you need to be seen urgently but would ask for patience as we support this key national priority over the coming weeks. We hope to be able to stand back up any services as soon as possible and will update this page as soon as we know more.
Please don’t forget there are many services available for you, depending on your condition. These include:
Self-care – This is the best choice to treat minor illnesses and injuries such as hangovers, coughs, colds, grazes, small cuts, or sore throats. Many of these can be treated at home, simply with over-the-counter medicines and plenty of rest. For more information visit: https://www.nhs.uk/live-well/healthy-body/your-medicine-cabinet/
Pharmacy – Pharmacists can give advice on and treat a range of symptoms. They can support you with things such as diarrhoea, earaches, painful coughs, sticky eyes, teething and rashes. To find your nearest pharmacy call 111 or visit https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy
NHS 111 – You can access 111 online or via the telephone. This is for any urgent but non-life threatening health concerns. They will be able to signpost you to the relevant service and provide advice where appropriate, or book you into an Urgent Treatment Centre.
A&E / 999 – You should only attend A&E or dial 999 in a life-threatening emergency such as severe bleeding, breathing difficulties and severe chest pain.
If you are now eligible for your COVID-19 booster please book it as soon as you can. It is vital as many people as possible get boosted as soon as possible. Please do not contact the practice regarding your boosters, instead visit www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/.nhs.uk or call 119 to book an appointment or to find a walk-in clinic near you. You can also find out more about who is eligible, how the vaccine is given and other frequently asked questions. If you are a housebound patient, there is a community team which will be coming out to you to vaccinate you, so please do not contact your GP as the team will be contacting you.
Thank you for your patience understanding and ongoing support.
SEASONAL FLU VACCINATION CLINIC 2021 UPDATE
Flu Clinics for 2021 will commence in September 2021. The first Flu Clinics will take place on Saturday 25 September and Sunday 26 September 2021. The clinic will run from 8am to 12 noon and from 1pm to 5pm. Please telephone the Practice and ask about eligibility and to book an appointment.
Please telephone the practice on 01522 730269 or send a request via AskMYGP to book your Flu vaccination appointment.
Due to national Flu vaccines delivery issues, we apologise as we are unable to book Flu vaccine appointments at this time. We have maintained our Flu clinics arrangements to ensure that patients are able to book their appointments upon the Flu vaccines’ arrival.
COVID – 19 Vaccination Update January 2021
We are currently booking appointments for the Covid – 19 vaccinations at the Lincolnshire Showground. We will contact you directly to offer you a slot. Please do not attend the Practice without an appointment.
If you have been already booked for a Covid – 19 vaccination appointment please ensure the following:
You need to turn up on time for your appointment, not early or late.
You must not attend the appointment if you develop a temperature, new or continuous cough or loss / change to sense of taste or smell.
Car parking will be available at the front of the building and there is a short walk from the rear of the building to the front (wheelchairs will be available if needed).
Marshalls will direct you to the entrance.
You will be temperature tested by a Marshall in your car before entering the building.
You will be given a leaflet to read upon arrival.
You are required to wear a face covering and a loose fitting or sleeveless top so we are able to administer the vaccine with ease.
You will need to be observed for 15 minutes after having the vaccination and will be offered a seat in the waiting area.
You must not bring anyone to the appointment with you unless you require help with mobility.
If you cannot attend on the day or need to cancel you must telephone the call centre on: 01476 249392 to rebook your appointment. Please do not phone the practice.
COVID-19 Lockdown Restrictions - Face Cover/Mask
Due to the recent COVID-19 lockdown restrictions, the Practice is now restricting appointments to symptom free patients for routine appointments following COVID-19 screening.
The Practice requires all patients attending the Practice to wear a clean face covering (scarf) or mask before they attend their appointments ensuring that the mouth and nose are fully covered. The face cover and the mask must not be removed until patients have left the premises. This is for the protection and safety of both patients and staff. The Practice is unable to provide masks for patients attending due to the shortage of mask availability and the need to monitor the usage.
The Practice would like to thank all our patients for their understanding and cooperation during this challenging time.
The Practice would like to announce a new on-line service AskMyGP commencing on 1 April 2020
The Practice will be offering a new appointment service called AskMyGP. AskMyGP Service is NOT for life threatening emergencies.
The service is secure and on line which makes it faster and easier for patients to seek help and obtain access to a GP or Advanced Nurse Practitioner conveniently. You can request help from the Practice when, where and how it suits you. AskMyGP enables patients to be more in control and avoid unnecessary visits to the Practice. The service is available on-line 24/7 and we respond to your requests between the Practice’s opening times and 2.00 pm Monday to Friday. A GP or Advanced Nurse Practitioner will then contact you in a timely fashion through an electronic message to discuss and agree with you what to do next.
AskMyGP Service is:
- Available on-line 24/7 - and we aim to respond to your enquiries between the Practice’s opening times and 2.00 pm Monday to Friday except weekends and bank holidays. Please check the Practice’s opening times as the service will not be available when we are closed.
- We endeavour to respond on the same day. Therefore:
- If you require a telephone call response, a clinician will contact you and you may receive a telephone call from the Practice’s withheld number. If we cannot get through after the second attempt your query will be closed and you will be required to re-submit a new request.
- If you have requested a response by email, please check your AskMyGP account and not your email inbox.
- Registered patients are welcome to use the service and Parents, Guardians or Carers can use AskMyGP on behalf of a patient.
- You can specify a particular named GP/ANP and they will deal with your request accordingly based on their availability.
- Home visits can be requested via AskMyGP before 10.00am.
For further information please click on the link to download the leaflet. AskMyGP Leaflet
To read more about online consultation please click on the link to download the NHS online consultation leaflet. Patient Leaflet - What-is-an-online-Consultation
Your query will be resolved in this way or you may be required to come to the Practice for an appointment and this will be arranged for you. Our Receptionists cannot book patients’ appointments directly. Therefore, if you do not have access to the internet our staff will raise a query on your behalf via AskMyGP. You will be asked for a brief description of your concerns and your personal details including your contact number. Please note the information you provide is held in the strictest confidence.
Please support the Practice to help you. Our team is committed to maintain professional service and provide high quality of care in a timely fashion. Therefore, we urge our patients to co-operate with our Practice Team and use AskMyGP service to aid both the Practice and patients to maximise the benefit from this new service.
Coronavirus (COVID-19) Update and Advice
Due to the spread of Coronavirus (COVID-19) the Practice is taking all the necessary precautions to ensure that we will be able to continue with our services and provide the necessary care to the Practice’s population. In order to do that, the Practice is required to be free from Coronavirus.
If one patient infected with Coronavirus attends the Practice this will result in all staff self-isolating themselves, the Practice will be completely closed and a deep cleaning exercise will be required before we can resume with our services.
Therefore, we are reducing all non-essential services and face-to-face patients’ contact to the absolute minimum to ensure that the Practice’s premises remains free from Coronavirus. In addition, the Practice has a duty to ensure that staff are protected and maintain their good health to continue working. Furthermore, patients are protected from unnecessary contact which may result in them being infected with Coronavirus. All patients will be triaged via telephone consultation to assess their needs and the appropriate course of action will be advised.
Therefore, please co-operate with the Practice and if you have any symptoms or suspect to have been infected with Coronavirus please do not attend the Practice and ring 111 for further advice.
The latest Government guidance of 12 March 2020 advises the following:
- Stay at home and do not leave your house for seven days from when your symptoms started.
- If you wish to self-isolate you are not required to contact your GP Practice or NHS 111.
- Should you have any concerns or require medical advice about your symptoms please contact NHS 111.
- After seven days, if your symptoms worsen during home isolation or are no better please contact NHS 111 online and not your GP Practice. For medical emergencies, patients are advised to dial 999.
During self-isolation please be advised of the following:
- Notify your employer and ask friends, family or neighbours to help you to get the essentials to enable you to stay at home.
- Ensure personal hygiene and that you wash your hands regularly for a minimum of 20 seconds using soap and clean water.
- Avoid contact with other people in your home whenever possible ensuring that a distance of two metres is maintained.
- Avoid contact with vulnerable adults and the elderly, particularly those with underlying health conditions to ensure that they do not catch the Coronavirus.
- Ensure that you sleep alone to protect your family member(s).
The Practice is working according to the NHS and Public Health Guidelines and the Clinical Commissioning Group recommendations. The situation is assessed by the hour and the Practice will endeavour to serve all patients in a safe and Coronavirus-free environment.
The Ingham Parish Council community is offering help to support the elderly and vulnerable residents in Ingham village. Please click on the link for further information.
Ingham Parish Council
Extended Hours Service
The Ingham Practice is pleased to announce that patients are able to book routine appointments on Saturday and Sunday mornings and weekday evenings until 8pm.
This service is part of an extended access service which has been commissioned by NHS Lincolnshire West Clinical Commissioning Group.
The appointments are also be available on bank holidays and across the Easter, Christmas and New Year periods.
Extended hours appointments are for pre-bookable non-urgent appointments. Examples of these include chronic illness and medicines reviews.
The service is being delivered by a federation of GP practices in the area. If a patient wishes to attend an extended hours appointment, they may need to travel to another local GP practice, and may not necessarily see their own GP.
In our locality, appointments are available between 6.30pm and 8pm Monday to Friday and on Saturday and Sunday mornings. There are also a number of additional appointments being made available during core hours (8.00am to 6.30pm Monday – Friday)
To arrange an appointment or for more information on when and where appointments are available, please speak to the practice receptionist or a member of the Practice team using the Practice main telephone number.
The Ingham Practice CQC Report
Care Quality Commission (CQC) Inspection Visits Report published April 2017 CQC Report
CQC inspection visits have commenced and over the next two years all GP practices will be inspected. CQC Inspectors have the authority to view patients’ confidential clinical records without either the practice or patient’s consent.